Privacy Policy

Last updated: July 14, 2026

1. Information We Collect

We collect information you provide directly when requesting a quote, contacting us, or using our services:

• Name, email address, phone number
• Company name and billing address
• Shipment details (pickup/delivery locations, freight type, volume)
• Communication history with our team

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use collected information to:

• Respond to quote requests and service inquiries
• Provide logistics services, including shipment tracking and delivery updates
• Improve our website and service offerings
• Send relevant communications about your shipments or account
• Comply with legal and regulatory obligations

3. Information Sharing

We do not sell your personal information. We may share it with:

• Service providers who help us operate (carriers, technology partners, payment processors)
• Legal authorities when required by law or to protect our rights
• Business partners with your consent or as necessary to fulfill a service

4. Data Security

We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your information. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations. Typically this means retaining records for the duration of our business relationship plus any applicable statutory retention period.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent for data processing where applicable
• Lodge a complaint with a privacy regulator

To exercise these rights, contact us at info@511logistics.com.

7. Cookies

Our website uses essential cookies for basic functionality. We may use analytics cookies to understand site usage. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

For questions about this privacy policy or to exercise your data rights:

Email: info@511logistics.com